Learn How Formalized Onboarding Helped Chownow Reduce Time to First Deal by 50%
Established formalized new hire training
of new reps closed their first deal 20 days faster
Increased engagement across the remote team
Drove productive and impactful manager-rep conversations
The Challenge
The team wanted to move beyond basic training formats and build a more comprehensive, data-driven curriculum that not only accelerated onboarding but also helped replicate the behaviors of top-performing reps.
The Solution
With Mindtickle, they implemented structured onboarding, used missions, coaching, and assessments, and began leveraging Readiness Index and Ideal Rep Profiles to personalize development and align performance with business goals.
Overview
ChowNow is an online food ordering platform that connects customers with local independent restaurants in the US. The marketplace helps with fair ordering for restaurants and diners and provides restaurant partners with key customer insights and marketing support.
- HEADQUARTERS:
- CALIFORNIA
- INDUSTRY:
- TECHNOLOGY
- COMPANY SIZE:
- 5000+
Summary
Cole Lindbergh, Sales Enablement Manager of Revenue Operations, shares how ChowNowaddressed the challenge of onboarding remote new hires without a formal program. By standardizing training, managers gained more time for meaningful conversations, and with Mindtickle, they created engaging modules and courses that went beyond traditional Zoom sessions. The result was a structured new-hire program that reduced ramp time and helped sellers close deals faster
The Impact
Established formalized new hire training
of new reps closed their first deal 20 days faster
Increased engagement across the remote team
Drove productive and impactful manager-rep conversations
